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Nonprofit World Articles: Management & Planning

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Sep-Oct 2000

Are You Delighting Your Customers?

Paul, John

Nov-Dec 2000

TOM: How the Q Lost Its Tail

Silverman, Lori

Nov-Dec 2000

Critical Shift: The Future of Quality in Org. Performance

Silverman, Lori

Jan-Feb 1999

Give Your Organization a Tune-Up

Fockel, Kenneth

Mar-Apr 1999

Alliances Are Not Mergers: What Problems Should You Expect?*

Teitler, Maxine Marks

May-Jun 1999

Good Growth, Bad Growth and How to Tell Difference*

Connolly, Paul & LC Klein

May-Jun 1999

101 Things to Do Before the New Millennium*

Muehrcke, Jill

May-Jun 1999

Is Your Org an Opportunist?*

Vanden Berk Kathryn Collins

Jul-Aug 1999

Is Outcome Measurement Dead?

Vogt, Jean

Sep-Oct 1999

Do You Need a Coach?

Adams, Tom

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