Location: Illinois-Chicago Northwest
Mission(s): Government
Other / Not Listed
Salary: $85,000/Yr - to - $100,000/Yr
Job Type: Full Time
Posted On: Apr 05, 2021

Education: Bachelor's Degree
Career Level: Management (Manager/Director/Supervisor)
Nonprofit Experience: Desired / Not Required



The Village of Arlington Heights (pop. 75,100) is seeking a talented, innovative and community focused communications professional to work with Village staff and lead the Village’s external and internal communications program.     

About the Village. The Village of Arlington Heights (pop. 75,100) is a thriving, established community that has successfully blended its rich history with progressive development.  Located 25 miles northwest of downtown Chicago, Arlington Heights has an energetic and vibrant downtown where residents gather nightly to dine in a wide variety of restaurants and enjoy a number of cultural amenities.  A family-oriented community, residents enjoy high quality municipal services, schools, beautiful parks and open spaces, a variety of recreational options, as well as commercial areas that provide numerous retail opportunities.  The Village welcomes candidates for employment with diverse perspectives and backgrounds to join its team.

About the Position.  The Village’s next Communications and Outreach Coordinator will succeed a person who will be retiring after 31 years of service.  The Communications and Outreach Coordinator will report to the Assistant Village Manager in the Integrated Services Department.   The position is supported by a Department staff that includes a Management Analyst, IT, and administrative personnel. 

The Communications and Outreach Coordinator will be a member of the Village’s leadership team, regularly attend senior staff meetings and appreciate the need to maintain confidentiality with sensitive issues.  Attendance at meetings of the Village Board will be as needed.  The position will be expected to be available to communicate emergency situations and be required to attend some community events.   

Position Expectations.  The Village’s communication program is guided by the motto: One Village Voice.  Village communications are expected to be clear and consistent, and delivered to the community in a courteous manner.  With this in mind, the Communications and Outreach Coordinator will have the following key position responsibilities:

  • Assisting the Village Manager’s Office and staff leadership team with a strategy to ensure an optimal level of internal and external communications. This includes being mindful of various community perspectives and the need for Village communications to reach a diverse audience.
  • Working with leadership team in developing a wide range of strategic and integrated marketing and communications programs that enhance, promote, and brand the Village – locally, regionally, and nationally.
  • Overseeing content, design, editing and publishing of the Village’s website, newsletter, social media, print, cable access television, and related marketing and public information tools.
  • Enhancing the Village’s social media presence to disseminate information and cultivate positive public relations with the community.
  • Working with Village departments to develop public information documents (flyers, brochures, factsheets, etc.) to communicate information on Village services and programs, and to ensure consistency with the overall Village message, branding and organizational goals.
  • Developing press releases, articles, talking points, presentation materials for the Village Manager’s Office.  

Position Qualifications. The successful candidate will have the following qualifications:

  • A Bachelor’s degree in communications, journalism, marketing, public relations, or related field with a minimum of four years progressively responsible experience. Master’s degree is a plus but not required. Public sector or non-profit experience preferred.
  • The ability to ensure the Village communicates accurately and timely with its citizens, employees, business representatives and other stakeholders who utilize Village services by planning and directing the flow of information through various forms of public media.
  • Possess strong writing skills with the ability to write speeches, letters, and other targeted correspondence, and create or edit public information documents from throughout the organization.
  • Ability to respond to sensitive press inquiries related to policy discussions, Village services and high-profile incidents.
  • Have complete comfort with current social media outlets, understanding their appropriate use and how best to incorporate these outlets in the Village’s communication information platform.
  • Be available and approachable to all including senior staff, employees, media representatives, business community, community groups and any other stakeholders all the while encouraging collaboration and effective working relationships.

Compensation and Application Process. Anticipated starting salary range: $87K-$100K. DOQ.  The Village offers a comprehensive benefits package which includes participation in the Illinois Municipal Retirement Fund.  Apply to with resume, cover letter, and contact information for five professional references by Friday, April 30, 2021.  Questions about the position are welcome and should be directed to Mike Earl, GovHR USA Senior Vice President, at 224-261-8366 or

The Village of Arlington Heights is committed to compliance with the American Disabilities Act and is an Equal Opportunity Employer.  Diversity and inclusion are critical to our success.  We seek to recruit the most talented people from a diverse candidate pool and strongly encourage women, people of color, LGBTQ individuals, people with disabilities, and veterans to apply.


Click HERE to Apply!



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