We understand that these courses are a major purchase for most nonprofits, and want you to feel comfortable with your purchase. We stand behind our courses, and feel confident that you will find them enjoyable and beneficial to your work in the sector. As such, we are pleased to offer 100% refunds for up to 30 days from the date of purchase. Just contact us, request your refund, and we will take care of the rest. CEU/CAE credit and certificate are not available for refunded courses. Please feel free to contact us if you have any questions about this policy.